QTicket

MADE FOR THE WALK-IN

Join the queue.
Not the wait.

A place in the queue. More freedom while you wait. QTicket connects customer tickets, your team and the waiting room — with Remote Join and staff-led messaging subject to readiness and authorisation.

Create business account See how it works
Built around UK walk-in businesses
FOR THE PLACES
PEOPLE WALK INTO.Retail & servicesSalons & barbersReception & front desks

ONE QUEUE, FROM ARRIVAL TO SERVICE

Your place is kept.
Your time is yours.

The journey we’re building: join, keep your ticket close, and return when your team asks. Availability depends on each business’s setup.

01 / FIND YOUR PLACE

At the door.
Or on your phone.

Choose a service at the kiosk, or through Remote Join where enabled. Select a compatible staff member or Next available, then keep your ticket and approximate wait in view.

Remote Join concept · Subject to readiness checks

02 / A PERSONAL HEADS-UP

Your team chooses
the moment.

Staff select NOTIFY CUSTOMER when it’s time to ask someone back. Wait estimates never send messages. The intended approach is authorised WhatsApp with SMS fallback, once each channel is approved and connected.

Illustrative message · Nothing is sent · Delivery is not guaranteed

03 / SERVICE, AT YOUR PACE

One shared queue. Clear next steps.

  1. CALLStaff call the ticket; the public display shows its number.
  2. STARTBegin service when the customer is with you.
  3. COMPLETEClose the visit when the service is finished.

02 / LESS FRICTION. MORE FLOW.

A calmer front desk.
A clearer day.

Less time figuring out the queue.
More attention for the person in front of you.

Keep everyone on the same page.

Check-in, staff and display work from the same queue, so the next step is clear across your screens.

Make the wait feel less uncertain.

A ticket number and a clear call give customers a simple way to know when it’s their turn.

Your team sets the pace.

Calling someone is different from starting their service. Keep those decisions with the people doing the work.

THE FOUNDING PILOT

Your walk-in business.
Our next chapter.

We’re looking to talk with UK walk-in businesses about a 30-day Founding Pilot. Let’s explore what a calmer queue could look like for your team.

Let’s start a conversation Ask us about pilot accessWe’ll agree scope, readiness and terms before any pilot begins. Creating a business account does not activate the 30-day Founding Pilot.
LET’S FIND YOUR FLOW30daysA LITTLE SPACE TO EXPLORE

A FEW THINGS YOU MIGHT WONDER

Good questions.
Clear answers.

Something else on your mind?
Say hello

Do customers need to download an app?

No. Customers can check in at the on-site kiosk, choose a service and join the queue without downloading an app or creating an account.

What does the waiting-room display show?

Called ticket numbers, so customers can see when it’s their turn without personal details being shown. The display shares the same queue as the kiosk and staff screen.

Is this an appointment booking system?

QTicket focuses on the walk-in journey: checking in, waiting, being called and receiving service.

Are customer messages sent automatically?

Wait estimates are information, not a trigger. When a sending channel is approved and connected, staff choose when to notify a customer. For real businesses, Notify is unavailable until an approved sending channel is connected. Calling and starting service remain separate actions. Demo notifications are simulated; nothing is sent to a real phone.

How does the Founding Pilot work?

It’s a 30-day opportunity to explore how QTicket could fit your business. Get in touch to discuss your branch, workflow, suitability, scope and terms before taking part.

LESS QUEUE. MORE YOU.

Make room for better service.